|Students have found faculty at The University of Texas at Austin accommodating and supportive. When difficulties with accommodations occur, it is often due to misunderstandings or miscommunication between parties. If a student has difficulty with a faculty member he/she should try first clarifying his or her needs during an individual appointment or the professor’s office hours. If the student is not comfortable with this approach or the difficulty is still not resolved, he/she should contact SSD immediately. The SSD staff person will work with the student and faculty member to resolve the situation. Specific grievance procedures are outlined below.
NOTE: This is not the official statement of University policies and procedures regarding discrimination or harassment based on disability. The official policy is outlined in the Handbook of Operating Procedures Policy Number 4.B.1, which may be found at www.utexas.edu/policies/hoppm/04.B.01.html.If a student believes he/she has been discriminated against or harassed on the basis of disability, he/she has two options: informal resolution or formal complaint. The incident should be reported as soon as possible. No person is required to report discrimination to the alleged offender.
Informal resolution may be an appropriate choice when the conduct involved is not of a serious or repetitive nature and disciplinary action is not required to remedy the situation. It is most appropriate when attitudinal or behavioral conduct is involved. Informal resolution is an opportunity to have an educational moment. No formal investigation is involved in the informal resolution process.
Steps involved in informal resolution:
A complaint alleging discrimination or harassment must be submitted in writing to the University ADA Coordinator. A written complaint must be filed within ninety (90) calendar days of the occurrence of the alleged violation. In the case of a currently enrolled student, if the last day for filing a complaint falls prior to the end of the academic semester in which the alleged violation occurred, then the complaint may be filed within thirty (30) calendar days after the end of that semester.
Complaints against students should be filed with Student Judicial Services in the Office of the Dean of Students.
Complaints against non-students should be filed with the University ADA Coordinator who will investigate such complaints. The University ADA Coordinator can provide a copy of the formal complaint form.
The complaint should include the following information:
The following communications do not constitute a complaint and will not be investigated or resolved through the complaint resolution process:
Complaints filed with agencies outside The University
The filing of a discrimination or harassment complaint under this policy does not excuse the complainant from meeting the time limits of outside agencies.
For more information, consult with Services for Students with Disabilities at 512-471-6259; VP: 1-866-329-3986, or the University ADA Coordinator at 512-471-2437.